If you see an error message when trying to log into the Editor, try one of the following fixes:

• Check that your browser accepts cookies, and if not, turn that on
• Log out of the Editor, clear your browser's cache, then log back in
• Log in to the Editor via an incognito-mode window
• Try logging in via a different browser

If none of those steps above work, please email us at [email protected]

We will then set up a new collaborator account for you and send you a new invitation link. Once you have this new link:

• use an incognito window to create the new account

Third-party cookie error

There are known cases of problems with logging in to your editor account when using Safari. You might run into this error message:

If this is the case and you are using Safari you can:

1. Try logging in via a different browser
2. In Safari under Safari → Settings → Privacy disable Website tracking: Prevent cross-site tracking and try logging in again.